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From the Budget and Spreadsheet Guide to Integrated Pest Management, ONPHA's publications help non-profit housing Boards, staff and property managers do the best job possible.


Featured Publications


ONPHA's Social Housing Management Series
This series gives the 'big picture' on some of the most important issues in managing non-profits. These resources help our members save time, save money and help give tenants the best service possible.


Residential Tenancies Act Handbook

rta handbook Make sure your operations are current with ONPHA's new Residential Tenancies Act Handbook. Put this clear and concise guide to your responsibilities under the 2007 Residential Tenancies Act on your desk.

It is filled with:

  • Detailed information on the sections of the Act which affect non-profits
  • Helpful flow charts to show termination procedures
  • Examples of completed notices and application forms you will need for terminating tenancies
  • A concise outline of the RTA and Human Rights Code regulations

All organized through an easy-to-use index!

buy online now with a credit card ONPHA Members: ONLY $40 + GST
Non-members: $75 + GST
Government/Associate Member Rate: $50 + GST

Download order form pdf


Sample Asbestos Management Plan

asbestos management planONPHA's sample Asbestos Management Plan, prepared by ECOH Management Inc., conforms to the requirements of the Occupational Health and Safety Act, Regulation 278/05.

ONPHA's sample Asbestos Management Plan will assist housing providers who:

  1. already have a plan and need to update it to comply with the 2005 legislation; or
  2. have yet to adopt an asbestos management plan for their buildings.

buy online now with a credit card ONPHA Members: $35 + GST
Associate/Government rate: $50 + GST
Non-members: $70 + GST

Download order form pdf


Board Orientation Handbook (Revised, 2007)

Board Orientation Handbook This comprehensive Board orientation handbook is ready to customize for your own non-profit.

  • available for self or property-managed non-profits, developed under federal or provincial programs
  • describes what every board member should know about board responsibilities and liabilities
  • a great companion for your board binder of by-laws and policies

NOW FREE TO MEMBERS!


2008 Budget Spreadsheet & Guide (SHRA Compliant)

2008 budget spreadsheet and guide

ONPHA's new budget spreadsheet is designed to conform to the 2007 Social Housing Reform Act (SHRA) funding model revisions. The 2005 spreadsheet will not work to calculate subsidy levels from 2008 on.

Who should buy it?

If you are a housing provider who has been "benchmarked" by the Ministry of Municipal Affairs and Housing, with a portfolio of anywhere from 1 to 3 projects, you need this spreadsheet for calculating your budget for fiscal years starting 2008. The CD includes versions for portfolios of up to 3 projects with market and RGI units and for 100% RGI units. If you require a version for a larger portfolio, contact Susan Easton at susan.easton@onpha.org.

Software compatibility: You must have at least Microsoft Excel '97 to open the spreadsheet.

What you get: CD with all spreadsheet versions and user guides.

buy online now with a credit card ONPHA Members: $50 + GST
Government/Assoc. Members: $75 + GST

Download order form pdf


Governance and Corporate Practices Handbook
SHRA Revised

Governance and Corporate Practices Handbook Puts everything you need to know in one place:

  • roles and responsibilities of Board and staff
  • how to maintain your corporate status
  • the key indicators of good management
  • board liability and how to limit it
  • tips of problem-solving, running meetings, giving feedback and board self-evaluation
  • sample strategic plan, board code of conduct, confidentiality policy executive limitations for policy boards, annual calendar of board activities
  • comprehensive list of other resources, on the web and off
Policies are on disk in Rich Text Format.

buy online now with a credit card ONPHA Members: $60 + GST
Non-members: $120 + GST
Government Rate: $75

Download order form pdf


ONPHA's Great Governance Video and Resource Kit
Coming in May 2008

ONPHA's Great Governance Video and Resource Kit ONPHA’s Great Governance video and resource kit. Use the package as a resource for your board each year. The 25-minute video provides an orientation for new board members and an inspiration for longer-term members. The exercises in the kit will help you take charge of your governance responsibilities and focus your activities. A comprehensive index of our web-based downloadable resources for boards completes the package.

Use the Great Governance video to refresh your Board’s understanding and commitment to its role in governing your corporation. Gain insight from some of the social housing sector’s leading experts on good governance. Share the vision!

Agree to participate in ONPHA’s evaluation of this new product and get your copy FREE! Just fill in and fax or mail back the order form.

Download order form pdf


Handling Your Own Tribunal Hearing Handbook To be Revised

Handling Your Own Tribunal Hearing Handbook A comprehensive reference book on how to represent your non-profit at an Ontario Rental Housing Tribunal hearing, written by Henry Verschuren, one of Ontario's leading Tenant Protection Act experts. Explains how to:

  • prepare for the hearing
  • avoid costly mistakes
  • make legal submissions
  • follow rules of giving evidence
  • conduct an examination and cross-examination
Also contains the Tribunal rules of practice.


ONPHA Tenant Handbook
SHRA Revised

ONPHA Tenant Handbook Create a professionally designed tenant handbook - without spending hours compiling materials or fiddling with the layout. ONPHA's Tenant Handbook on disk gives you the best in plain language materials, the spans, and the graphics.

You customize the Tenant Handbook text, and within hours you can create a first- class handbook. Whether you have never produced a tenant handbook, know your own handbook needs revision, or simply want to compare your handbook to others, we believe ONPHA's Tenant Handbook will pay for itself many times over. Text available in Word and Rich Text Format.

buy online now with a credit card ONPHA Members: $35 + GST
Non-members: $70 + GST
Government Rate: $45

Download order form pdf


The ONPHA Maintenance Planning Handbook
Updated and Improved Oct. 2003

The ONPHA Maintenance Planning Handbook All the information you need to streamline the administration of your maintenance processes. Preventive maintenance for all your building systems, sample forms, checklists, information on newly changed legislated maintenance requirements, tips on key control, contracting out, and dealing with residents on maintenance issues. Available on disk, enclosed with Handbook, in Word format, allowing you to download the many forms and checklists.

buy online now with a credit card ONPHA Members: $60 + GST
Non-members: $120 + GST
Government Rate: $75

Download order form pdf


Integrated Pest Management In Housing - An ONPHA Handbook

Integrated Pest Management In Housing - An ONPHA Handbook Pests are an age-old problem for even the most well-managed non-profit. But the science of pest management is changing. ONPHA's latest handbook, Integrated Pest Management In Housing brings you the latest strategies to tackle the perennial problem of pests!

Packed with illustrations in a user-friendly format, this 230-page handbook includes information on:

  • Assessing the extent of a problem and how to tackle it
  • Methods of prevention and treatment
  • Identification, habitat and control of common pests
  • Sample specifications for Pest Management services and protocols
  • Best practices for staff on handling pest complaints

buy online now with a credit card ONPHA Members: $39
Non-members: $79
Government Rate: $50

Download order form pdf


The ONPHA Human Resources Handbook – 2005 Revision

The ONPHA Human Resources Handbook This new edition features expanded sections on hiring, employer legal requirements, HR policies and procedures and performance management. Our 200+ page binder gives you ready-made tools to be a good employer:

  • Sample personnel policies
  • Sample contracts and letters of agreement
  • Sample job descriptions
  • Sample workplace harassment policy
  • Interview formats and a checklist for orienting new staff

Latest revisions by Linda Samis & Associates.

Included: all sample policies and forms on CD to adapt for your own non-profit. Each sample is in Rich Text Format and allows you to open it in any program.

buy online now with a credit card ONPHA Members: $49 + GST
Non-members: $ 100 + GST
Government Rate: $65 + GST
2005 Revision Package (no binder): ONPHA Members: $35 + GST

Download order form pdf


Financial Policies and Procedures Handbook

Financial Policies and Procedures Handbook Update your policies. Streamline your administration systems. Strengthen your internal controls. Orient new Board members and staff. This detailed handbook does it all! Contains:

  • sample spending, investment and rent collection policies
  • detailed information on internal controls
  • pointers on the Tenant Protection Act
  • sample financial forms
  • how to prepare for your audit
Forms and policies are on diskette in Rich Text Format.

buy online now with a credit card ONPHA Members: $60 + GST
Non-members: $120 + GST
Government Rate: $75
Revision Package: ONPHA Members: $45

Download order form pdf


Sample Lease
Now RTA Compliant for Housing Providers under the SHRA

sample leaseDoes your current lease meet the requirements of both the Residential Tenancies Act and the Social Housing Reform Act, if applicable?

ONPHA's newly-revised Sample Lease has been updated based the Residential Tenancies Act. The RGI version is suitable for providers who are signing Service Agreements with their Service Managers to carry out financial testing for tenants. Vetted by ONPHA's legal advisors, our sample package includes versions for:

  • RGI Tenants
  • Market Tenants
  • Special Needs Tenants
Available in Word format.

(Note: not suitable for use with tenants receiving internally funded rent subsidy, under federal agreement NHA section 95)

buy online now with a credit card ONPHA Members: $25 + GST
Non-members: $95 + GST
Government Rate: $30

Download order form pdf


Sample Lease (French Version)

sample leaseONPHA's newly-revised Sample Lease has been translated into French.

Available in Word format.

(Note: not suitable for use with tenants receiving internally funded rent subsidy, under federal agreement NHA section 95)

buy online now with a credit card ONPHA Members: $25 + GST
Non-members: $95 + GST
Government Rate: $30

Download order form pdf


Sample Lease for MOH/MCSS Providers
Now RTA and PIPEDA Compliant

sample leaseONPHA has just updated our sample lease for non-profits with operating agreements administered by MOH and MCSS to make it compliant with the Residential Tenancies Act.

Available in Word format in English only.

ONPHA Members: $25 + GST
Non-members: $95 + GST
Government Rate: $30 + GST

buy online now with a credit card (English Version)

Download order form pdf


sample leaseSample Lease for Federal Providers
Now RTA and PIPEDA Compliant

ONPHA’s latest sample leases— market and RGI- for federal program providers, including the urban native program, are now available. You need a Residential Tenancies Act compliant lease, starting February 1, 2007.

Available in Word format in English and French.

buy online now with a credit card
(English Version)
buy online now with a credit card
(French Version)

ONPHA Members: $25 + GST
Non-members: $95 + GST
Government Rate: $30 + GST

Download order form pdf





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